DoorLoop vs Cubby (2026)

Side-by-side comparison to help you choose the best management software for your storage facility.

DoorLoop

(890 reviews)

Cubby

(67 reviews)

Overview

Rating
★★★★★
★★★★
Reviews
890
67
Founded
2020
Headquarters
Miami, FL
San Francisco, CA
Service Area
national
national
Pricing
Starting at $59/month
Starting at $69/mo
Verified
No
No

Features

Online payments
Yes
No
Tenant portal
Yes
No
Lease management
Yes
No
Maintenance tracking
Yes
No
Accounting
Yes
No
Automated reminders
Yes
No
Reporting
Yes
No
Cloud-native platform
No
Yes
Self-service online rentals
No
Yes
Automated billing
No
Yes
Smart tenant communication
No
Yes
Access control integration
No
Yes
Intuitive dashboard
No
Yes

Pros & Cons

DoorLoop

PROS

  • Easiest user interface on the market according to reviewers
  • Comprehensive features including accounting, maintenance, and screening
  • Strong automation for rent collection and maintenance requests
  • Great value for small portfolios at $59/month
  • Excellent mobile app
  • AI Assistant for automating routine tasks

CONS

  • Not purpose-built for self-storage — adapted from property management
  • Customer service prefers messaging over phone — can be slow
  • Limited support hours (closed evenings and weekends EST)
  • Payment processing can be slow and confusing
  • Costs rise significantly as you add more units
  • Initial setup and data migration can be challenging

Cubby

PROS

  • AI-powered call transcription and grading identifies missed sales opportunities
  • Most conversion-optimized checkout in the industry
  • Abandoned rental capture turns incomplete signups into warm leads
  • Direct access control integration with Stor-Guard and PTI
  • Average 5-minute customer support response time
  • Smooth data migration from other platforms

CONS

  • Newer platform — feature set still expanding
  • Best suited for tech-forward operators comfortable with innovation
  • Less established track record compared to SiteLink or Storable
  • May not suit traditional operators preferring proven systems

Detailed Overview

DoorLoop

DoorLoop is a modern property management platform that includes self-storage management capabilities. It offers tenant management, online payments, lease tracking, maintenance requests, and accounting tools. Known for its clean interface and ease of use, DoorLoop serves landlords and operators across residential, commercial, and self-storage properties. The platform includes a tenant portal, automated rent reminders, and built-in reporting.

Cubby

Cubby is a modern self-storage management platform designed to simplify operations for independent storage operators. Built cloud-native from the ground up, Cubby emphasizes ease of use with intuitive dashboards, self-service online rentals, automated billing, and smart tenant communication. The platform integrates with popular access control systems and payment processors.

Quick Summary

Higher Rated:

DoorLoop

More Reviews:

DoorLoop (890)

More Features:

DoorLoop (7)

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