DoorLoop vs Storable Payments (2026)

Side-by-side comparison to help you choose the best management software for your storage facility.

DoorLoop

(890 reviews)

Storable Payments

(312 reviews)

Overview

Rating
★★★★★
★★★★★
Reviews
890
312
Founded
2019
Headquarters
Miami, FL
Service Area
national
national
Pricing
Starting at $59/month
Verified
No
No

Features

Online payments
Yes
No
Tenant portal
Yes
No
Lease management
Yes
No
Maintenance tracking
Yes
No
Accounting
Yes
No
Automated reminders
Yes
No
Reporting
Yes
No
Integrated with SiteLink & storEDGE
No
Yes
ACH/eCheck processing
No
Yes
Autopay & recurring billing
No
Yes
Kiosk payment support
No
Yes
Online tenant portal payments
No
Yes
Account Updater (reduces failed autopay)
No
Yes
IC+ interchange pricing available
No
Yes
PCI DSS Level 1 certified
No
Yes
SOC 1 Type II certified
No
Yes
Automatic reconciliation
No
Yes
SiteLink Web Edition integration
No
Yes
storEDGE integration
No
Yes
myHub integration
No
Yes

Pros & Cons

DoorLoop

PROS

  • Easiest user interface on the market according to reviewers
  • Comprehensive features including accounting, maintenance, and screening
  • Strong automation for rent collection and maintenance requests
  • Great value for small portfolios at $59/month
  • Excellent mobile app
  • AI Assistant for automating routine tasks

CONS

  • Not purpose-built for self-storage — adapted from property management
  • Customer service prefers messaging over phone — can be slow
  • Limited support hours (closed evenings and weekends EST)
  • Payment processing can be slow and confusing
  • Costs rise significantly as you add more units
  • Initial setup and data migration can be challenging

Storable Payments

PROS

  • Native integration eliminates manual reconciliation
  • Account Updater reduces failed autopay transactions
  • IC+ pricing available for high-volume operators
  • Trusted by thousands of storage facilities nationwide

CONS

  • Rate increases reported by some long-term customers
  • Locked into Storable platform ecosystem
  • Third-party processor options limited if using storEDGE

Detailed Overview

DoorLoop

DoorLoop is a modern property management platform that includes self-storage management capabilities. It offers tenant management, online payments, lease tracking, maintenance requests, and accounting tools. Known for its clean interface and ease of use, DoorLoop serves landlords and operators across residential, commercial, and self-storage properties. The platform includes a tenant portal, automated rent reminders, and built-in reporting.

Storable Payments

Storable Payments is the integrated payment processing platform built into the SiteLink Web Edition and storEDGE property management systems. Formerly known as SiteLink Merchant Services (a DBA of Sunstone Merchant Services LLC), the platform became Storable Payments after Storable acquired Select Merchant Solutions in 2019. It operates as a Payment Facilitator (PayFac) powered by Worldpay on the backend. Storable Payments supports credit and debit cards, ACH/eCheck, autopay recurring billing, kiosk payments, and online tenant portal payments. It is PCI DSS Level 1 and SOC 1 Type II certified and offers IC+ interchange pricing. The platform includes an Account Updater service to reduce failed autopay transactions and provides automatic reconciliation within the SiteLink/storEDGE dashboard.