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Innago
Overview
Innago is a free property management platform that supports self-storage facilities alongside traditional rental properties. It offers online rent collection, lease management, tenant screening, and maintenance request tracking. While not exclusively built for self-storage, its zero-cost model makes it attractive for small operators who also manage other property types and want a single platform.
Key Features
Pricing
Free (transaction fees apply)
Pros & Cons
Pros
- Completely free for landlords — no subscription fees ever
- Highest rated on Capterra (4.9/5) and G2 (4.9/5)
- Extremely easy to set up with minimal learning curve
- Comprehensive tenant screening with background and credit checks
- Automated rent collection with late fee reminders
- Responsive and helpful customer support
Cons
- Limited advanced reporting capabilities
- Mobile app has fewer features than desktop version
- No automatic rent increase — must adjust manually
- ACH payments charge tenants $2 per transaction
- No call center — support is message-based only
- Not purpose-built for self-storage specifically
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