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OpenTech Alliance

Payment Processing
premium
Storage SpecialistKiosk Payments
Editor
★★★★☆★
(187 reviews)

Overview

OpenTech Alliance (founded 2003, Scottsdale AZ) is the self-storage industry's leading kiosk and automation technology company. Their INSOMNIAC kiosk product line enables 24/7 unattended facility operations, accepting payments by cash (bill acceptor), credit/debit cards, and ACH on-screen. Approximately 25% of kiosk payments are made in cash, making OpenTech's bill acceptor hardware a critical solution for facilities in states with cash acceptance laws (Massachusetts, New Jersey, Pennsylvania). The INSOMNIAC network integrates with SiteLink and most major storage management software. Kiosks include ADA-compliant designs, driver's license scanning for move-ins, video-assisted live help, and digital signage. OpenTech also partners with PayNearMe to enable cash payments at retail locations when a physical kiosk is not on-site.

Key Features

INSOMNIAC kiosk hardware (multiple models)Cash bill acceptor (handles ~25% of payments)Credit/debit card processingACH/eCheck on-screen24/7 unattended operationsADA-compliant kiosk designsDriver's license scanning for move-insVideo-assisted live help optionDigital signage capabilityPayNearMe cash network integrationSiteLink Web Edition integrationMost major storage management software integration

Pricing

Contact for pricing

Pros & Cons

Pros

  • Pioneer of cloud-based self-storage access control
  • Backed by Public Storage partnership
  • 1,500+ facilities use their kiosks
  • 10+ integrated products in one ecosystem

Cons

  • Can be expensive for smaller operators
  • Some learning curve for facility managers
  • Kiosk hardware requires physical space

Operator Reviews

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Company Info

Founded2003
HQPhoenix, AZ
Service Areanational
Phone602-749-9370
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