Podium

Marketing & Web Services
★★★★☆★
(523 reviews)

Overview

Podium is a leading review management and customer messaging platform used by thousands of local businesses including storage operators. Their platform consolidates texts from Google and Facebook reviews along with tenant communications into a single inbox. Widely adopted in storage for its ease of use and instant review request texting.

Key Features

Review request textingUnified inbox for all channelsGoogle review integrationTeam inbox and assignmentsWebchat widgetPayment collectionBulk messaging

Pros & Cons

Pros

  • Very easy to use
  • Huge storage adoption
  • Excellent review generation results
  • Strong customer support

Cons

  • Pricing can be high for smaller operators
  • Some features overlap with PMS

Operator Reviews

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Company Info

Founded2014
Service Areanational
Phone833-276-3486
Visit Website

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