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Podium
Overview
Podium is a leading review management and customer messaging platform used by thousands of local businesses including storage operators. Their platform consolidates texts from Google and Facebook reviews along with tenant communications into a single inbox. Widely adopted in storage for its ease of use and instant review request texting.
Key Features
Pros & Cons
Pros
- Very easy to use
- Huge storage adoption
- Excellent review generation results
- Strong customer support
Cons
- Pricing can be high for smaller operators
- Some features overlap with PMS
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